Pineapple
Please download the full policy wording below
NOTE: PLEASE SEE FULL POLICY WORDING FOR FULL EXCLUSIONS AND EXAMPLES
Remember to upload your screen-selfie in-app to activate screen damage cover
Impact with an object resulting in damage to your item
Damage that is caused by lightning or a municipal electricity power surge.
Theft of items that are not left unattended; unless concealed and locked away in your car or premises.
Water, Fire, Storms, Hail, Earthquakes etc.
Loss or damage to your insured items anywhere in the world.
(A claim settlement will only be payable in Rands and to a bank account in South Africa).
NOTE: PLEASE SEE FULL POLICY WORDING FOR FULL EXCLUSIONS AND EXAMPLES
You will always have to pay a small portion of any claim settlement. This is known as the excess.
We will replace/repair your item, issue a voucher to you or pay you out the required replacement/repair value
Notify the SAPS within 24 hours of any loss or theft of property and remember to blacklist a stolen phone
Dual insurance – if you have any other insurance policies insuring the same item for the same cover, the claim will be paid proportionately.
Obtain consent before proceeding with any repairs
Take all reasonable steps to prevent further loss or damage to your insured property after an event
Make sure that all the info you give us about yourself, your property and your risk profile is true and accurate
Premiums are collected in advance via debit order (on your specified date). New items will be charged pro-rata.
You may cancel the policy at any time, via the App, and the cancellation will take effect at the end of your current policy month (i.e the day before your next debit order)
Tell us of any material change that might affect your risk profile or acceptance of cover or the premium charged
Full Policy Wording & Benefit
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