Nerisha is a seasoned executive in the short-term insurance industry with a BA Degree from the University of Johannesburg and a postgraduate diploma from Henley’s Business School. Her people-centric leadership approach and action-oriented service delivery have marked her 17+ years in the industry, including 9 at OUTsurance.
As Pineapple’s Chief Operating Officer, she oversees Sales, Customer Service, and Retention. Nerisha has held various roles, from Sales General Manager leading 293 employees to managing an outsourced department of 400.
Her diverse experience across sales, customer service, and retention underlines her comprehensive industry knowledge. Committed to operational efficiency and customer satisfaction, Nerisha is a key player in implementing effective business strategies and plans.