Pineapple
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The people have spoken and Pineapple is a fan favourite. We’re an almost 5-star rated insurance provider, and we have the rave reviews to match:
Good day, i have had amazing service from pineapple and the claims team Mr Andani who has helped me with my claim. I would recommended people to give it a try especially if you not sure everything is on the app, it is made simple and easy to use
Palesa is always happy to help me with any queries and recently with my claim. Thank you Palesa and Pineapple
Pineapple offers great customer service and was not looking for reasons not to pay out my claim. Nompilo Mkwanazi was very helpful and made sure my claim was progressing through the system. Well done to the Pineapple team.
The pineapple insurance consultant was very helpful to me in my time of need due to accident … assisted me to register my claim with and updated me during the process …. Thank you Lucia from pineapple insurance
Nompilo is a very friendly lady and it was easy to talk to her during my claim process.
From the time of accident which happened on the 22 September 2023 Lucia Pijoos assisted me and my family from the 26th of September right through to the end with our claim. Her service towards us was excellent and she kept us up to date with the happenings of the claim. We are extremely grateful and satisfied with how she handled our case and appreciate her assistance.
The claim process was smooth. Truly happy with Andani’s service.
Great service , excellent low premium…. My claim processed and my car is sorted so so quick. Well done Pineapple and keep it up.
I have dealt with a service agent by the name of Hlulani Makondo who has been assisting me with my claim and his service was excellent. Always a pleasant person no matter what I had to ask. Being insured with Pineapple has been an absolute pleasure. They are very proactive. Fantastic work to the pineapple team.
Lucia Pijoos is very good when it comes to communication and updates. Such a smooth claiming process.
I was assisted by Khaya Bill, he kept updating me on the progress of the claim and was very informative. My claim was smooth
Thank you to Andani for providing a tactful and consistent service. I got help with my claim swiftly because of him
The agent did an awesome job from the beginning of the case to the end. She kept on providing updates relating to my claim.
Pineapple are fantastic! Wonderful product, amazing conversations with my consultant Nishani, very affordable premium, very user friendly App, love that I can WhatsApp Nishani too. Nishani was professional, very helpful, very patient, and a joy to talk to. I really hope that pineapple grows from strength to strength and kicks some butt in the insurance industry.
Pineapple is one of the most affordable and hassle free insurers I’ve been with by far. The app is super easy to use and interactive. I love their marketing campaigns. It feels good to be with such a “hip & happening” insurer that has a sense of humor and gets what easy convenience means.
This Insurance is affordable. You get help super fast. And the staff is super friendly. Just ask for Kgaume you will not be disappointed Believe me
I have switched insurance every 2 to 3 years to try and save some money. This is the first time that I saved so much. I paid R2200 with my previous insurance and with pineapple I am only paying R563. This is what I call a proper saving! The signing up experience was also amazing definitely the quickest and fastest sign up I’ve ever done. I’m hoping to have a long relationship with pineapple
Excellent handling by Kgaume of Pineapple Insurance who acted professionally and provided good communication feedback. Thank you for providing me with comprehensive cover on my vehicle during these financial difficult times at an affordable premium. Well Done to the Pineapple Team!
I had great assistance from Palesa. Much appreciated and keep up the good work. Thanks again to Palesa and the whole Pineapple team for making sure that I get a good deal with car hire at such affordable premium – he I decided to stay with Pineapple.
The Prices are reasonable and affordable
Had great help from Palesa. Please keep up the good work. Thanks again to Palesa and the whole Pineapple team for making sure that I get a great policy with car hire at affordable premiums.
Pineapple is working outstandingly with clients I was really taken with lowest premiums and I can recommend them to other people. It’s only that my car was expensive to get a cheaper quote. Whatsapp is an excellent tool to introduce it makes life very easy. The last consultant did it perfectly and your entire staff is outstanding. Keep up the good work!
I haven’t claimed as yet but they are really helpful in terms of the service they provide. Affordable too
Very affordable reliable with friendly staff and an easy to use and understanding app. I’m very happy
The application process was detailed. The agent was so thorough and was able to answer each question I had. The quotation was very reasonable and the benefits so unbelievable.
Great experience this far. Got my cover in minutes and cheaper than any other company that Hippo recommends. Shoutout to Lindokuhle Maema for going the extra mile and staying late at work to assist me and Kyle Flynn for his quick responses.
I had the pleasure of being assisted by Kyle Fynn when I just joined Pineapple and was having some issues. I wanted to cancel my policy and go back to my old insurer. But Kyle was helpful, remained humble and assisted me, until my query was resolved. Keep shining Kyle. You made a big difference. Thank you
Nerissa who replied on the apps chat function was extremely helpful, she replied within 5 min of me sending a message. She even went as far as to give me a call when I expressed more of my concerns and sorted out the issue while on the call
My first time experience with pineapple insurance, was one by far compared to that other insurance companies I have been with. I am liking The convinience of having a consult and on WhatsApp to communicate with, that convenience for me is the best. And Veron has been super helpful and available with prompt response to my queries. Keep up the good work.
As someone who has recently had terrible experiences with insurance companies, the professional yet friendly service I experienced with Pineapple, Yesmine in particular, was such a refreshing experience. It reminded me that there really are people and companies which still “bend” their backs over to ensure good customer service.
Thank you so much to Kyle Fynn for his 5 star service. He was very helpful. His level of professionalism is unmatched! The fact that he constantly updates me on the progress of my query, that makes me feel valued as a client. I’m really happy with the service I received and I will continue to recommend Pineapple to my friends and family.
I must say that Jane is an asset to your business, I was in Sales for 2 years and I she didn’t even convince me or handled objections to take out the cover with your entity but just having a conversation explaining the benefits she managed to welcome me onboard, because i was only shopping around for insurance for my wife’s vehicle but i felt at ease to not even ….
I experienced thee most seamless process with Wandumuzi who helped me understand each and every step of my comprehensive cover. Thank you so much for the great service Wandumuzi. You were amazing and keep up the good work. I’ve recommended the cover to my family just because of you!!!
Had an emergency leaving the country and couldn’t load vehicle on the app, but Kyle assisted in lightning fast time and exceeded all our expectations such a pleasure to work with someone who is willing and able and super friendly #awesomeKyle #whatagreatexperience #thankyouKyle!!!
I had the pleasant experience of being coaxed and onboarded by this lovely gentleman, Rorisang. What an absolute gem you guys have there. He’s efficient and knows his job through and through. He’s mastered the art of sales and has such a friendly and tactful approach. He doesn’t try too hard and it’s almost like a dance team him. Keep it up dude, you’re going places
Enjoyed very professional assistance each time I’ve emailed or used the messenger system. My last interaction was with Hlulani in Customer Service – very helpful and professional. Well done to the Pineapple team!
Was helped by Nishani and she was very helpful and knows her products. In general I’m super happy with Pineapple. Quick processes and feedback
Kyle was awesome in his role! Effective, decisive and empowered are the 3 words I’d use to describe service I received. I appreciate this kind of service a lot more than a polite consultant who can’t resolve issues – this is not to say he wasn’t polite, he was in fact polite and patient. Thank you Kyle and Pineapple.
The consultant who was helping me (Nerissa) was very nice and patient with me. She took her time when helping me, would send follow up messages when I got too quiet. Great service I received from her
I wanted to change my debit order when I realised certain information on my policy was missing. Nishani was the who assisted me Communication was on point, if there was a delay I was informed, if something could not be changed, she let me. Her service was seamless and quick and efficient. Within hour or so my requirements were resoved and met. Keep up the good work Nishani and Pineapple.
You’ve seen reviews and heard the testimonials (Click here to see all our customer testimonials). The only thing left is for you to sign up with Pineapple for comprehensive car insurance that provides affordable premiums and premium perks.
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